Overview

Client Administration

Policy Underwriting

Policy Enquiry

Claim Processing

Documents & Workflow

Billing & Accounting

System Administration

     

     

ePhoenix

     

     
Phoenix ON-DEMAND
     

     

Services

     
Copyright 1999-2008 Anodas Software Limited.

The product component design enables new products to be implemented in short time scales whilst still affording a high level of customisation. This ensures that data and rating requirements can be satisfied in full without compromises.

Policy Administration includes the ability to assign a system generated or manual quote, policy, lineslip or binder number. Defaults such as Commission and Payment method details can be set at Agent level as appropriate.

Details can be held at policy or risk occurrence level. These include Address, Insured or Vehicle. Occurrence processing allows for multiple risk occurrences to be held on a single policy.

The sequence of data entry, and the data captured can be designed to match existing and new requirements.

Policy underwriting is controlled by user-level security, which determines underwriting limits, access and authority rights.

Rating Engine

Bespoke rating requirements can be included for all aspects of the premium calculation, including the sequence of loads and discounts by section, line of cover or peril.

The premium breakdown screen allows Monthly and/or Annual amounts to be displayed, showing separately Tax, Commission, Administration fees and European taxation layers.

Agreed Premiums can be set at Policy level, with automatic adjustment of the corresponding section premiums, tax and commission amounts. (Original calculated figures are maintained).

Underwriting

The system can be set up to generate referrals based on client or policy data and the users authority limits. Subsequent authorisation can be linked to workflow, with automated email notification.

Clauses and policy wordings can be applied manually or automatically, based upon policy level pre-conditions. Where required, amendment of the clause text is made simple with the in-built text editor facility.

Policy Transactions

All transactions (quotation, new business, mid-term amendment, cancellation, reinstatement and renewal) generate the appropriate billing, accounting, statistical information, and policy related documentation.

Any policy transaction can be 'wound back' and subsequently rolled forward. An audit trail is maintained, as well as the historic versions of the policy.

Policy Activity

Through Activity full details of all inward and outward policy related communications are visible in an activity viewer. Ad-hoc documents can be created, using pre-defined templates or from scratch.

Policy related workflow tasks can be scheduled or cleared.

Renewals Processing

Renewals can be initiated manually or as part of a batch process. Cost Index adjustments can be included as part of the renewal process.

Through a simple-to-use interface, policies due for renewal within a set time frame can be prepared and confirmed. The re-rating process allows for stop conditions and checks for any new referrals. Renewal reports and documents are automatically generated.

Search Facilities

The policy search facility allows policies to be identified using minimal matching criteria, including pattern and wildcard searches. Searching can be performed through client information, address (risk or correspondence), additional insured/interested parties and policy information.

Lines Of Business

Phoenix is specifically designed to be line of business independent, allowing it to handle diverse lines of business. Some of the lines of business already being administered through Phienix include Commercial Combined, Liability, Terrorism, Professional Indemnity, Fine Art, Personal Accident, Household, Travel, Motor, Medical and very specialised schemes.