At Anodas Software we have a dedicated team of Customer Service Administrators ready to take your calls. We can provide administration and support for the following services:

• Short or long term contracts
• Start up or existing portfolios
• Personal and commercial accounts
• Bespoke products and services

Based on our own hardware and software, we are able to offer policy processing and claim handling facilities. This service includes the full policy administration cycle with products and documents tailored and branded to your own specification.

Premium collection facilities include broker statement/reconciliation, Direct Debits and links to premium collection agencies. We are also able to offer internet access to support third part claim handling and on-line management information.

At its core, Anodas Software provides the Phoenix software suite to its clients. We also provide support to the users of Phoenix, and to your whole company in order to resolve problems quickly and painlessly.

As a customer of Anodas Software, you can contact us at any time, to answer your questions and, discuss your problems. We can be contacted by email or telephone, and where necessary, you can deal directly with the developers.

We are able to assist in training, data migration, installation issues and reporting.

We link directly to our client's offices, enabling us to connect directly to your computer and see any problems first hand. It also enables us to provide ad-hoc reporting over your live data. This means you can have up to the minute reports as and when you need them.

Our first-class development team are able to discuss any requirements you might have to add new features and functionality to help Phoenix match your business model.

As well as providing ad-hoc reports as and when they are needed, we can also meet your more regular reporting needs. We are able to provide reporting over your database through your website. This enables you to see accurate reports of your data at any time.

Website reporting uses Crystal Decisions or active server pages to provide reporting in the format you want. We can also output the reports directly into spreadsheets on your computer.