Account settlement can be agent collect, cheque, credit card or direct debit.

Agent Collect

Statement production can be by individual agent, groups or all agents. The format can be specified at point of production and there is a drill down facility for statement items.

Extensive filtering allows for the display of groups of items (e.g. items reconciled within a given batch) and there is a full audit trail for all cash entries.

Multiple cash batches may be 'in-flight' at any given time and the system caters for unallocated cash, bad debts, part payments, claim payments and write-offs.

Direct Debit

Premium instalments are handled using Direct Debit processing which automatically applies any notification rules, and takes into account weekends and bank holidays.

Mandate details and amendments can be transmitted using AUDDIS. A file of collections due is created for transmission to BACS and any notified failures are maintained within the system for subsequent resubmission and letter production.